Nothing frustrated me more than making a phone call to one of the service provider companies, whichever it might be, and was put in touch with a heavily accented Indian tech, with whom I had constantly repeating "what did you say" every few seconds. Since I don't have a home phone, the minutes on my cell kept adding up, but still I couldn't get the answer that I needed.
Believe me, I'm just as a foreigner as could be, and I had a great deal of patience tuning in with every fiber on my body of what were saying, but really, can I get someone in America to help me since I live in America, I bought a product in America, and isn't there an American tech who would be more than qualified to troubleshoot problems?
If you have made a phone call for tech support, you know that our phone calls were routed to an answering call center, where you would be in touched with mostly Indian people. I have nothing against them, and they all tried their best to help solved the problem. My only question was, why can't American tech have this job?
Unemployment is high in this country, and many people are out of jobs. Why can't we train American people to do the jobs that we route to another country? How can we help American people when whatever available is saved for others?
One of my relatives is currently working for a company that specialized in hiring just Indian people, and cut through red-tape to make sure that the description for job requirements only fit perfectly for Indian people. Now, I ask you, is this right? Is this unfathomable or not?
(Listed in Mish-Mash Series)